Services / Generative AI & Agents
Voice AI Agent
Inbound and outbound calls handled with real-time transcription, system updates mid-call, and escalation of sensitive calls to a person.
Capabilities
What we take on
Real-time speech recognition and synthesis
Inbound and outbound call automation
CRM and telephony integration
Latency-aware conversation design
Compliance recording and redaction
Live agent escalation
What you get
- Production voice agent
- Telephony and CRM wiring
- Call quality evals
- Ops and compliance runbooks
Related capabilities
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